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Are Four Floors High Enough? When You Know You Really Hate Your Job
March 03, 2009
In a cab ride from the airport I met a happy guy named Bill. He’s a stand-up comedian and he loves his life: a different place every weekend, lots of new faces. But wasn’t always that way. There was the ad agency where he worked on the fourth floor.
Leadership is about life experiences
February 24, 2009
“Difficulties are meant to rouse, not discourage.
The human spirit is to grow strong by conflict.”
—William Ellery Channing
Ever heard of the Small Business Advocate?
February 11, 2009
Meet my friend, Jim Blasingame. He’s the founder of the Small Business Advocate, a site devoted to helping small business owners and all types of managers have the maximum opportunity to be successful. He hosts the world’s only weekday radio program dedicated to small business, The Small Business Advocate® Show, which has been on the air since 1997. And, I’m a contributor to his Brain Trust!
“So, what’s with all the Carrots?“ Live your brand and good things happen.
February 09, 2009
So I’m sitting on a flight from Las Vegas to Atlanta when the guy next to me turns and asks, “OK, I’m curious. What’s with all the Carrots?” A perfect opening to talk about The Carrot Principle, the Carrot Culture and how CARROTS will change his life FOREVER!
A little dramatic you say? Not at all and it isn’t the first time it has happened. I am a huge believer in living your brand; even to the point that you have developed a personal brand. But let me finish the story.
The Carrot Principle makes a cameo on ‘The Bill’
February 06, 2009
The Bill, the UKs top detective show, highlights how The Carrot Principle can help even the hardest of detectives become better managers.
...Wait for it… !
Ad Exec to Barista
February 06, 2009
Check out this guy—he went from being a powerhouse ad executive to a barista at Starbucks…and likes it!
Go to Adrian’s blog to see the video.
I’m on CNN again!
February 02, 2009
This time it’s with CNN’s “Your Bottom Line” with Gerri Willis. We talk about how to fireproof your job in a bad economy. Check it out!
Hey! I’m on CNN!
January 28, 2009
Carrots on The Office
January 27, 2009
Michael explains why surveys are important and, somehow, manages to weave Carrots into the monologue. Love it! Check it out.
“Thank you” makes all the difference!
January 16, 2009
We work, we work, we work and then after work we work some more. We email, text, twitter, call and sometimes we even WRITE! But it never ends because in our global business world, it is 10:00 a.m. somewhere and they are going to be calling! Ever forget to turn off your phone at night and have it vibrate at 3:00 a.m.? What did you do? YOU ANSWERED IT, DIDN’T YOU? It never ends!
podcast
Station Casinos Conducts a Survey to Discover Where Recognition Has the Greatest Impact
January 27, 2010
Here’s a question: Will a recognition program have a greater impact on a highly engaged team or a struggling team? I was fortunate to spend some time with Station Casino’s Valerie Murzl, Corporate VP of Human Resources and Training, to discuss her company’s efforts to implement a Carrot Culture in her casinos. Listen to this and then tell me you wouldn’t want to work at Station Casinos—I dare you!
The Coolest Pet Store in the World!
August 10, 2009
This is an interview I had with Matt Davies from the Pets At Home chain in the UK. They shoot for OUTRAGEOUS customer service and it shows!
Interview with Gladys Tillmon and Janet Baker, VPs of Learning & Development, Aflac
February 16, 2009
Have you ever wondered the difference corporate training can make? In this case, Aflac takes it to a whole new level with customized corporate training focusing on the organizational brand and strategy. Chester sat down with Janet Baker, SVP of Corporate Learning and Gladys Williams-Tillmon, Vice President of Corporate Training to learn what makes Aflac executives so anxious to promote training and how a culture of appreciation is separating them from the competition.
Interview with Ted Priestly, Men’s Head Soccer Coach, College of the Holy Cross
January 12, 2009
Chester visits with Ted Priestly, former head coach of twelve years for the UMass Lowell River Hawks. Ted explains the difference it made for his team when he picked up a copy of The Carrot Principle and started implementing individual recognition. Ted credits The Carrot Principle as being a driving force to the team’s winning season which led to his acceptance of a head coach at Holy Cross starting Fall 2009.
Interview with Dan Cunningham, Chief People Officer, New York State Office of General Services
December 07, 2008
Dan discusses why an appreciation culture is valuable in tough economic times. He discusses the importance of using appreciation to retain top performing employees. He also discusses how many people who attended the training were initially skeptical about how this could help them, then witnessed the dynamic change as they saw the value of using appreciation in their leadership roles.
Interview with Ray Blanchette, CEO of Joe’s Crab Shack
October 26, 2008
Ray Blanchette, CEO of Joe’s Crab Shack restaurants shares the secret sauce in Joe’s recipe for excellent food and customer service and his company’s focus on making Joe’s a great place to work.
Interview Susan Baranowski, VP of HR, Jones New York
October 05, 2008
Chester visits with Susan about their ongoing training efforts to implement a Carrot Culture, from the executive team’s mental shift required to bring in a recognition program, to the certification workshop at Carrot HQ in Salt Lake City to implementation leading to decreased turnover, higher engagement and increased productivity.
Interview with Tom Garrett, President and CEO, Arby’s Restaurant Group
May 18, 2008
Tom shares some innovative ideas from Arby’s appreciation practices and why they are so appreciation oriented. He also highlights some of the specific benefits he has seen from the direct link between the employees he’s serving as President and CEO and the customers that they’re caring for and they’re serving.