Most Recent Posts

The customer experience will never exceed the employee experience

Posted on 24. Oct, 2014 by in Orange, Podcast

This week on CBS Radio I share a wonderful story of company devotion I found at Community Coffee. Worth a listen below.

What Motivated People Don’t Do

Posted on 06. Oct, 2014 by in Orange, Podcast

This week on CBS Radio I share some learnings from our new book What Motivates Me. Worth a listen below.

Does Your Boss Know How to Motivate You?

Posted on 29. Sep, 2014 by in Orange, Podcast

Does your boss know how to motivate you? This week on CBS Radio I dispel some common myths of motivation. Worth a listen below.

The dumbest guy in the room

Posted on 15. Sep, 2014 by in Orange, Podcast

This week on CBS Radio I speak about why smart leaders are the dumbest guys or gals in the room. Great advice from the founder of Aspen Dental. Worth a listen below.

The 9 things successful people won’t do

Posted on 27. Aug, 2014 by in Orange, Podcast

Last week on CBS Radio I spoke about Travis Bradberry’s “9 things successful people won’t do.” Worth a listen below.

Why Costco is now America’s second best place to work

Posted on 20. Aug, 2014 by in Orange, Podcast

4 steps Costco has taken to become a great place to work–second only to Google. This week’s segment on CBS Radio.  Worth a listen.  

Wowing customers with your very specific thanks

Posted on 12. Aug, 2014 by in Orange, Podcast

How TD Bank in Canada wowed their customers by saying some very specific thanks. One of the only videos from a bank that will make you cry. Here’s the video and here’s my segment this week on CBS Radio.

New research: The best bosses put their people first

Posted on 07. Aug, 2014 by in Orange, Podcast

This week on CBS Radio I compare screamer bosses versus those who put their people first. Who makes more money for their companies? Interesting new research. Worth a listen.  

Forcing employees to stop emailing after hours–is it a good idea?

Posted on 30. Jul, 2014 by in Orange, Podcast

This week on CBS Radio I speak about a company that is shutting down it’s email server on weekends and evenings, forcing employees to be with their loved ones. Is it a good idea? I give my thoughts. Worth a quick listen.

One More Great Way to Motivate Workers this Summer

Posted on 21. Jul, 2014 by in Orange, Podcast

How to energize your people this summer. A great idea from Fox I picked up last week during a TV interview. My CBS Radio spot this week.