Most Recent Posts
The greatest conference I’ve ever attended
Posted on 17. May, 2013 by Chester in Orange, Podcast
This week on CBS Radio I spoke about the best conference I have ever attended. Lots of great ideas. Please listen below.
Creative ways to increase customer loyalty
Posted on 13. May, 2013 by Chester in Orange, Podcast
One UK retailer I visited has a great way to build loyalty–and help homeless pets at the same time. This week’s segment on CBS Radio. Please listen below.
The Best Solution to Employee Theft
Posted on 29. Apr, 2013 by Chester in Orange, Podcast
This week I spoke with CBS Radio about stemming employee theft. The answer: Ensuring the right people are in the right jobs. And that starts with asking the right questions. Please listen below.
When tragedies bring out the best in business and people
Posted on 19. Apr, 2013 by Chester in Podcast
A segment wherein we discuss how companies have stepped up to help the those affected by the Boston Marathon bombing by donating millions to The One Fund. Listen after the jump.
Chester on Studio 4
Posted on 19. Apr, 2013 by Chester in Orange, Podcast
I appeared this week on Shaw TV in Canada speaking about employee engagement and culture. Please watch below.
Hiring People Who are Better than You
Posted on 15. Apr, 2013 by Chester in Orange, Podcast
This week on CBS Radio, I highlight Grain Audio and the ingenious way their senior leader highlights his craftsmen. Visit Grain Audio for more details. And please listen below to the interview.
Taking Care of the Little Things
Posted on 05. Apr, 2013 by Chester in Orange, Podcast
This week’s segment on CBS Radio, about how some organizations differentiate themselves with a focus on the little things. Please listen below.
Customer Service Wows
Posted on 04. Apr, 2013 by Chester in Orange, Podcast
This week I spoke with KNX Radio in Los Angeles about how some companies are wowing through customer service. Please listen below.
Empower your employees to make decisions
Posted on 29. Mar, 2013 by Chester in Orange, Podcast
Yesterday I sat down with Jim Blasingame to talk about how the little things make a big difference. These days customers are looking for differentiation and that the “small things” are what make your business relevant, not just competitive, to customers. Listen below.
Getting your sales team ‘All In’
Posted on 07. Mar, 2013 by Chester in Orange
This week on CBS Radio I share a great idea from the sales team at Sun Life Financial. Please listen below.
Chester Elton
Called the “apostle of appreciation,” by the Globe and Mail, Canada’s largest newspaper, and “creative and refreshing” by the New York Times, Chester Elton is co-author of several successful leadership books and is an in-demand speaker the world over.
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