Most Recent Posts

Want to win customers? Show them you care

Posted on 14. May, 2015 by in Orange, Podcast

This week on CBS Radio I speak about a heartwarming example of a company caring, and what we can all learn from it. Worth a listen below.

Signs of a good boss (and bad)

Posted on 08. May, 2015 by in Orange, Podcast

This week on CBS Radio I speak about a new survey that shows the skills employed by great bosses (and bad). Worth a listen below.

Should I know what my co-workers earn?

Posted on 04. May, 2015 by in Orange, Podcast

Salary transparency? Is it good for morale? Well that’s exactly what’s happening in a few tech start ups, and turnover has decreased and morale has increased. This week’s segment on CBS Radio. Worth a two-minute listen below.

A fascinating experiment: Paying people a living wage

Posted on 22. Apr, 2015 by in Orange, Podcast

This week on CBS Radio I spoke about Dan Price raising the minimum wage in his company to $70,000 a year. An interesting experiment that I would love to see succeed. Two minutes of thoughts that are worth a quick listen.

How to keep your top talent

Posted on 13. Apr, 2015 by in Orange, Podcast

As the economy heats up, many employers are losing employees to the competition. Can’t offer your people more money? Here are a few proven ways to combat the challenge. This week’s segment on CBS Radio. Worth a listen below.

Keeping Women Working After Maternity Leave

Posted on 03. Apr, 2015 by in Orange, Podcast

This week on CBS Radio I discuss how one company is keeping more of its valuable female employees after maternity leave (after Vodafone found 65% voted to not return to work). Worth a listen.

A Wonderful Way to Welcome (New Employees)

Posted on 13. Mar, 2015 by in Orange, Podcast

At Performance Sports Group, leaders have a great way of welcoming new employees–and getting them to use their products in the process. This week’s segment on CBS Radio. Worth a listen below.

3 Ways to Celebrate Employee Appreciation Day

Posted on 06. Mar, 2015 by in Orange, Podcast

This week on CBS Radio I speak about how you can celebrate Employee Appreciation Day and give 3 specific ideas. Worth a listen below.

Let your people experience your products

Posted on 20. Feb, 2015 by in Orange, Podcast

This week on CBS Radio we speak about some creative ways great organizations make sure their people experience their products. Worth a listen below.

Are you really customer focused? Really?

Posted on 13. Feb, 2015 by in Orange, Podcast

This week on CBS Radio I speak about how some Target employees wowed a young customer, and it went viral. What customer service really means. Worth a listen below.