Most Recent Posts

Study: Random acts of kindness are good for business

Posted on 20. Nov, 2014 by in Orange, Podcast

Harvard study finds random acts of kindness build strong cultures, and strong cultures are GREAT for business. My segment this week on CBS Radio. Worth a listen.

Have your team envision success

Posted on 31. Oct, 2014 by in Orange, Podcast

This week on CBS Radio I spoke with the coach of the UMass Lowell hockey team who won its first ever Hockey East title recently over powerhouse Boston University. Norm Bazin explained how they achieved their unlikely success–something we can all learn from in our businesses! Worth a listen below.

The customer experience will never exceed the employee experience

Posted on 24. Oct, 2014 by in Orange, Podcast

This week on CBS Radio I share a wonderful story of company devotion I found at Community Coffee. Worth a listen below.

What Motivated People Don’t Do

Posted on 06. Oct, 2014 by in Orange, Podcast

This week on CBS Radio I share some learnings from our new book What Motivates Me. Worth a listen below.

Does Your Boss Know How to Motivate You?

Posted on 29. Sep, 2014 by in Orange, Podcast

Does your boss know how to motivate you? This week on CBS Radio I dispel some common myths of motivation. Worth a listen below.

The dumbest guy in the room

Posted on 15. Sep, 2014 by in Orange, Podcast

This week on CBS Radio I speak about why smart leaders are the dumbest guys or gals in the room. Great advice from the founder of Aspen Dental. Worth a listen below.

The 9 things successful people won’t do

Posted on 27. Aug, 2014 by in Orange, Podcast

Last week on CBS Radio I spoke about Travis Bradberry’s “9 things successful people won’t do.” Worth a listen below.

Why Costco is now America’s second best place to work

Posted on 20. Aug, 2014 by in Orange, Podcast

4 steps Costco has taken to become a great place to work–second only to Google. This week’s segment on CBS Radio.  Worth a listen.  

Wowing customers with your very specific thanks

Posted on 12. Aug, 2014 by in Orange, Podcast

How TD Bank in Canada wowed their customers by saying some very specific thanks. One of the only videos from a bank that will make you cry. Here’s the video and here’s my segment this week on CBS Radio.

New research: The best bosses put their people first

Posted on 07. Aug, 2014 by in Orange, Podcast

This week on CBS Radio I compare screamer bosses versus those who put their people first. Who makes more money for their companies? Interesting new research. Worth a listen.