Most Recent Posts

Wowing customers with your very specific thanks

Posted on 12. Aug, 2014 by in Orange, Podcast

How TD Bank in Canada wowed their customers by saying some very specific thanks. One of the only videos from a bank that will make you cry. Here’s the video and here’s my segment this week on CBS Radio.

New research: The best bosses put their people first

Posted on 07. Aug, 2014 by in Orange, Podcast

This week on CBS Radio I compare screamer bosses versus those who put their people first. Who makes more money for their companies? Interesting new research. Worth a listen.  

Forcing employees to stop emailing after hours–is it a good idea?

Posted on 30. Jul, 2014 by in Orange, Podcast

This week on CBS Radio I speak about a company that is shutting down it’s email server on weekends and evenings, forcing employees to be with their loved ones. Is it a good idea? I give my thoughts. Worth a quick listen.

One More Great Way to Motivate Workers this Summer

Posted on 21. Jul, 2014 by in Orange, Podcast

How to energize your people this summer. A great idea from Fox I picked up last week during a TV interview. My CBS Radio spot this week.

Overcoming Stress in the Workplace

Posted on 17. Jul, 2014 by in Orange, Podcast

This week on CBS Radio I speak about a finding from the American Psychological Association. One cause of stress at work is a lack of recognition. Worth a quick listen.

What we learn about leadership from Scout Camp

Posted on 11. Jul, 2014 by in Orange, Podcast

Last week I ran the mess hall at Scout Camp for 500 boys and leaders. Some fun lessons learned. Worth a listen below.

Can the World Cup Increase Productivity?

Posted on 26. Jun, 2014 by in Orange, Podcast

This week I appeared on Fox Business to speak about the World Cup and ways to maintain productivity. Worth a watch. Watch the latest video at video.foxbusiness.com

Will Work Wane With World Cup?

Posted on 20. Jun, 2014 by in Orange, Podcast

Some companies I visit embrace the World Cup as a chance to build productivity. They don’t see it as a time waster. Some fun thoughts and worth a listen.

How to PBJ Your Way to Efficiency

Posted on 06. Jun, 2014 by in Orange, Podcast

This week on CBS Radio I spoke about Yahoo’s new CEO who instituted PBJ Monday. Something we can all learn from. Worth a listen.

Ask Customers for their Best Moments

Posted on 15. May, 2014 by in Orange, Podcast

A great lesson (and video) from Pets at Home in the UK. Great cultures listen to their customers. The idea: Ask customers to send you their best moments with your product, service … or their pet. Worth a listen below.